FAQ

1. What is MassageMate Pro™?

The MassageMate Pro™ is a cordless 4D heated massager that provides deep-kneading relief for your neck, shoulders, back, waist, and legs.
It’s designed to reduce stiffness, ease muscle tension, and help you relax anytime, anywhere.

2. How does it work?

Simply place the MassageMate Pro™ on the area you want to relieve, turn it on, and choose your preferred massage and heat mode.
The 4D nodes rotate to mimic real human hands, giving you a powerful and soothing massage within minutes.

3. Can I use it on multiple parts of my body?

Yes! The MassageMate Pro™ is designed to work perfectly on your neck, shoulders, back, waist, thighs, and legs, giving you full-body comfort and flexibility.

4. Is it cordless or needs to stay plugged in?

The MassageMate Pro™ is fully cordless and rechargeable, offering up to 70 minutes of use on a single charge for complete freedom and convenience.

5. Does it include a heating option?

Yes. It features adjustable heat levels that enhance blood circulation and deepen relaxation. You can turn the heat on or off at any time.

6. How long should I use it at a time?

We recommend 15–20 minutes per session. You can use it multiple times a day as needed for relaxation and recovery.

7. Is it safe to use daily?

Absolutely. The MassageMate Pro™ is designed for everyday use. It includes built-in overheat protection and an auto-shutoff feature for safe, comfortable sessions.

8. Is it suitable for everyone?

The MassageMate Pro™ is ideal for adults of all ages. However, if you have any medical conditions, injuries, or are pregnant, please consult your doctor before use.

9. How long will my order take to arrive?

All orders are processed within 1–3 business days.
Shipping usually takes:

  • 7–12 business days for the US, UK, CA, AU

  • 10–20 business days for other countries

You’ll receive a tracking number once your order ships.

10. What if I’m not satisfied with my purchase?

No worries, we offer a 30-Day Money Back Guarantee.
If you’re not completely satisfied, simply contact our support team and we’ll make it right.